Website design company in China

The conversation between hostmonster and me

     I mentioned I have a fine conversation with hostmonster yesterday.Now I posted in on web.You may be interested.What is more about today.Mrs Den taught me to process photos using photoshop.Before that I had thought I was good at photoshop.But after she showed  how to do it,I was totally shocked and I knew that I have a lot to learn.So is there anything this nice lady are not good at?wow.Here there are a lot of excellent somebody.They are not only good at web design,but also good at many other things.

     The conversation are as follows:

hello,why is my client’s host(www.maldwatchl.com) suspended?and how can I restart it?please response as quickly as you can
alextaylor [9:54:32 PM]: Welcome to our real-time support chat. How can I help you today?
thechin1 [9:54:32 PM]: hello,why is my client’s host)www.maldwatchl.com( suspended?and how can I restart it?please response as quickly as you can
[9:56:03 PM]: I cannot access www.maldwatch.com
[9:56:08 PM]: why is it suspended?
alextaylor [9:56:17 PM]: I just need to see why it was suspended. One moment please.
thechin1 [9:56:31 PM]: ok
alextaylor [9:57:27 PM]: Alright, I see that there is copyrighted content on your account. You would need to remove it before you could get the account to be unsuspended.
thechin1 [9:59:01 PM]: why is that?nothing is wrong.we just sell replica.
[10:00:30 PM]: hello,you there?
alextaylor [10:02:04 PM]: I am here. If you think the account was suspended when it should not have been, then you would need to talk with the abuse department about that. You can contact them at abuse@hostmonster.com. Otherwise, you would need to remove that content before you can get the account unsuspended.
thechin1 [10:03:02 PM]: ok,thank you very much for your help
[10:04:12 PM]: but one more question,I need to download my content for backup first
alextaylor [10:04:54 PM]: You have access to download those files now.
thechin1 [10:05:29 PM]: so can you please restart it for just a few hours then we can have time to access to download it.
alextaylor [10:09:11 PM]: You can contact us back when you have removed that content, then we will scan to make sure everything is removed and then we will unsuspend the account if everything is gone.
thechin1 [10:09:52 PM]: we just have data of 4th March,can you please let us take the lates data?
[10:10:50 PM]: latest
alextaylor [10:12:37 PM]: That would be fine. You can remove anything that you want, and you would need to contact us when you have finished removing all of the content that is copyrighted.
thechin1 [10:14:00 PM]: ok,we would remove it now.please unsuspend it now so we can remove them for we cannot log in now
alextaylor [10:14:44 PM]: You have access to the control panel now and you would need to remove it through there and one it is, then we would let the site be up again.
thechin1 [10:18:31 PM]: so you still have the latest backup?
alextaylor [10:19:27 PM]: Yes, we still have a backup from Feb 23rd.
thechin1 [10:26:16 PM]: now we are still removing it.so can you keep this window alive as we would inform you once we have deleted the related content?
alextaylor [10:27:13 PM]: You can just open a new chat once you have removed everything.
thechin1 [10:28:15 PM]: wow.you know,I have waited for quite a long time since I sent my live chat request
[10:28:48 PM]: I just didn’t waste your time and mine.
alextaylor [10:29:32 PM]: If the chat is going to be sitting here while you download the files, then I cannot help the other customers that have chats open. I apologize for that inconvenience for you, but I cannot just keep the chat open if I am not helping you with something.
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jtrent [12:34:43 AM]: Thank you for choosing Live Chat. My name is Jason. If you have not already provided the Domain this issue is regarding, please do so now along with any additional details you feel I should have.
thechin1 [12:36:00 AM]: Hello
[12:36:31 AM]: Jason,I need to reactive my domain
jtrent [12:36:50 AM]: What is your domain and either the password or last four digits of the credit card on file?
thechin1 [12:36:50 AM]: www.b2-b2.com
[12:38:21 AM]: we have got a copyrighted content but now we have removed that.
[12:39:04 AM]: and now I need you to reactive my account
jtrent [12:39:30 AM]: Just one moment.
thechin1 [12:39:36 AM]: and password:onepound804804
jtrent [12:44:08 AM]: That is back online for you.
thechin1 [12:46:16 AM]: which one?
jtrent [12:47:09 AM]: Your site is back online.
thechin1 [12:48:12 AM]: ok,that is available
jtrent [12:48:17 AM]: Yes.
thechin1 [12:49:34 AM]: how do you handle this kind of problem of copyrighted content
jtrent [12:50:10 AM]: We usually deactivate your account until you remove the content.
thechin1 [12:50:20 AM]: we plan to buy lots of host from you if you can figure out a way to solve this
[12:50:39 AM]: can we buy vps from you?
[12:51:33 AM]: Is there a way to have website on the internet selling replica of Name brande watch
jtrent [12:53:14 AM]: We don’t have VPS servers at this time.
thechin1 [12:53:53 AM]: what kinds of products do you supply us with something different?
jtrent [12:54:30 AM]: The only thing that we have at this time is shared servers.
thechin1 [12:55:35 AM]: when would you have?you know,some times we have clients who ask for something special,that might be prohibited because of many reason.
jtrent [12:55:54 AM]: I don’t believe there are any plans to incorporate any more kinds of plans.
thechin1 [1:01:31 AM]: Well,Mr Jason,I don’t think you understand me.I am asking for a special way to put my copyrighted content(just might be ) on your host for a stable long time
[1:02:32 AM]: And we would think about buying a lot of host if there is a way to do so.
jtrent [1:03:30 AM]: We don’t allow that with any kind of hosting plan, and we will never do that unfortunately.
thechin1 [1:06:11 AM]: so you are meaning that there is no way for a illegal or problem website to host on your hosting?
jtrent [1:06:55 AM]: Correct.
[1:07:02 AM]: That is illegal for us in the US.
thechin1 [1:08:45 AM]: wow.that is a clean team.so could you please recommend a way to help us solve this problem.I know you are very professional,there must be a way to do that
jtrent [1:09:05 AM]: You would need to find a host in a country within copyright laws.
[1:09:54 AM]: I believe Sweden is a country for this.
thechin1 [1:10:18 AM]: within or without?
[1:10:36 AM]: any others?my friend
jtrent [1:10:50 AM]: Without copyright laws.
[1:10:56 AM]: I believe Russia is also good for this.
thechin1 [1:12:06 AM]: wow.thank you so much.could you pease let me take down your Msn maybe we can talk more because there are very few wise open man like you in this world?
jtrent [1:12:44 AM]: I don’t have MSN unfortunately, but I am glad I was able to help.
thechin1 [1:13:02 AM]: wow.that would be a lie.
jtrent [1:13:16 AM]: I don’t chat while not at work. I used to, but no longer.
thechin1 [1:13:17 AM]: any way,thank you very much
jtrent [1:13:40 AM]: You are very welcome, and have a nice day!